Increasing Productivity
through Analysis
Speech and
Sentiment Analytics
Sparrow Analytics will assist in the analysis of recorded calls in order to improve future communication and interaction. Get call scoring for increased productivity through analysis.
Key Features
100% of interactions to provide deep insight into customer-agent conversations
Multilingual
Analysis
The capacity to work with a wide range of data sources
Entity Extraction
Aspect Based Analysis
Excellent Synonym
finder
Dashboard and
Reporting
Accuracy
Connects effortlessly with social media platforms
Fastest integration for your brand.
50+
Team Members
10+
Countries
50+
Implementations
globally
100+
Years of combined
CX experience
What Our Client Says
Our clients send us bundle of smiles with our services and we almost love them a lot.
Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO