Enhance your customer
experience with AI-Powered Chatbot

AI BOT

This system can provide quick, personalised responses and article suggestions for help centres, as well as collect user data via in-chat quizzes. Capable of identifying and responding to dialogue using natural language processing (NLP), as well as knowing when to escalate a conversation to a contact centre live chat or phone representative along with the entire conversation context.

Key Features

AI Chatbot to reduce effort and time

Deliver contextual replies

Capable of collecting customer information

Seamless bot-to-human
handoffs

Simple to integrate with
customer support systems

OmniChannel messaging
support

Integration with multiple
Social Media Channels

Interacting flow
designer

Emotional Intelligence

Fastest integration for your brand.

50+

Team Members

10+

Countries

50+

Implementations
globally

100+

Years of combined
CX experience

What Our Client Says

Our clients send us bundle of smiles with our services and we almost love them a lot.

Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO
tonik
tech-mahindra
terribit
swigy
monneymax
mphasis
karvy
kbzbank
infosys
franklinn
Fujitsu
collectius
cemex
banyan-tree
arya