Dedicated for
Customer Delight
Customer 360
All communication channels and external applications, such as CRM systems, are rapidly, easily, and flawlessly integrated into a single interface by a unified agent desktop. A unified agent desktop also enables a 360-degree view of each consumer, making it an Omnichannel agent desktop.
Key Features
A single unified view of the customer
On-call Assistance
Automated Agents' Tasks
Multichannel interactivity on
a single screen
Real-time agent
state monitoring
Interface enhancement
Pre-built gadgets
Knowledge Base for
quick Answers
Multiple Ticketing Actions
completion with ease
Fastest integration for your brand.
50+
Team Members
10+
Countries
50+
Implementations
globally
100+
Years of combined
CX experience
What Our Client Says
Our clients send us bundle of smiles with our services and we almost love them a lot.
Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO